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Important information

Please see below for important information regarding Bute House Surgery and Newland Medical Practice

Patient Communications


Prescribing guidance

Please note that due to guidance from the CCG, all prescriptions are now prescribed in a maximum of 28 days supply. We cannot change this.
If you pay for your prescriptions please consider a pre payment certificate which works out cheaper than paying for 12 items per year (you will have 13 items a year if you are prescribed just 1 medicine)

Changes to Gabapentin and Pregabalin prescriptions

If you are taking either of these two medications please read this leaflet: Please read

Planning a trip abroad?

If you are planning a trip abroad this year and you think you will need vaccinations,  please fill in a travel questionnaire via your SystmOne log in as soon as possible. A Nurse will then call you back.  Some vaccinations need to be administered quite a few weeks in advance so allow yourself enough time to complete your course.

Surgery Closed for Staff Training

The surgery will be closed for Staff Training on the following dates and times in 2018-2019:

27th September 15:30-18:30
23rd October 13:30-14:30
28th November 15:30-18:30
29th January 15:30-18:30
7th March 15:30-18:30

These training sessions are set for the whole of North Dorset. For urgent medical problems that cannot wait until we reopen please contact NHS 111 which is a free to phone number. If it is a life threatening emergency, please dial 999.

We have had a significant number of patients who haven't attended their appointment without cancelling it. PLEASE let us know if you are unable to attend so that we can offer the appointment to someone else.

Sherborne Walking For Health Scheme

Sherborne GP surgeries are looking for volunteers to become trained to lead health walks. No prior experience is required, just lots of enthusiasm!

There is plenty of evidence that shows regular walking helps people to live happier and healthier lives. Walking For Health is a national scheme focused on helping those least active or with a medical need to take regular exercise to get out and get walking with a friendly, local group.

As a volunteer Walk Leader you will share responsibility for organising and providing regular walks linked to a local GP surgery. Walk Leaders receive free training, ongoing support and are covered by public liability insurance.

A one day training course will be held in Sturminster in February.

For further information or to get involved contact Keith Harrison on 07825 691508 or email

Further details about the North Dorset Walking For Health scheme -

PPG Recruitment:

Could you help with health promotion events or in surveying the views of other patients to help us to improve our communication. Our active Patient Participation Group is seeking new member for these and other activities. The group strives to be as representative as possible of all our patients. If you would like to be involved please contact Reception on 01935 810900 or email

Named GP

All of our patients have a 'named GP' responsible for their care.  This is largely a role of oversight, with the NHS requirements being introduced to reassure patients that they have one GP within the practice who is responsible for ensuring that this work is carried out on their behalf. If you would like to know who your named GP is, then please ask at reception.  Patients are still free to choose to see any GP or nurse in the practice in line with current arrangements.

The named GP will not:

  • take on vicarious responsibility for the work of other doctors or health professionals
  • take on 24-hour responsibility for the patient, or have to change their working hours. The requirement does not imply personal availability for GPs throughout the working week
  • be the only GP or clinician who will provide care to that patient



The Bute House Patients Participation Group, PPG, is your voice in the practice.

Established several years ago the group meets regularly to share with the Practice Management Team information on a wide range of issues, including;

Flu Clinics

In October more than 480 patients attended the annual flu clinic, with another scheduled for November 17th. The PPG were in attendance supporting the practice team.

Carer support

For many Carers they are the forgotten part of the primary care service in our community. We wish to ensure they are never forgotten and we want to hear from carers about their challenges and offer advice on the range of services available to them through the Practice.


The ever-growing elderly population across the UK brings with it many clinical challenges. Dementia is one illness we cannot ignore. The Bute House team has completed extensive Dementia Awareness training. In addition your PPG is an active member of the Sherborne Dementia Alliance. The role of the Alliance is to ensure the public, and patient awareness of the symptoms and treatment services available within our community.

Healthy walks around Sherborne

A new activity for 2018 will be Healthy Walks. Based from the surgery a small group of patients, led by qualified guides, will take sort walks, about an hour, around the town as part of the ongoing commitment by Bute House Surgery to improve the health and lifestyle of its patients.

Online services

Since the introduction almost 2000 patients regularly use the online service to make appointments and re-order prescriptions. To register for this service please phone the surgery.

If you’d like to get involved or know more about PPG activities please email or enquire at Reception.

The surgery email a Practice Newsletter and other relevant news & information to all our patients who provide us an email address. If you wish to opt out of these communications you can simply request to be unsubscribed at any time.

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