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Important information

Please see below for important information regarding Bute House Surgery and Newland Medical Practice

Patient Communications


Prescribing guidance

Please note that due to guidance from the CCG, all prescriptions are now prescribed in a maximum of 28 days supply. We cannot change this.
If you pay for your prescriptions please consider a pre payment certificate which works out cheaper than paying for 12 items per year (you will have 13 items a year if you are prescribed just 1 medicine)

Changes to Gabapentin and Pregabalin prescriptions

If you are taking either of these two medications please read this leaflet: Please read

Planning a trip abroad?

If you are planning a trip abroad this year and you think you will need vaccinations,  please fill in a travel questionnaire via your SystmOne log in as soon as possible. A Nurse will then call you back.  Some vaccinations need to be administered quite a few weeks in advance so allow yourself enough time to complete your course.

Surgery Closed for Staff Training

The surgery will be closed for Staff Training on the following dates and times in 2018-2019:

27th September 15:30-18:30
23rd October 13:30-14:30
28th November 15:30-18:30
29th January 15:30-18:30
7th March 15:30-18:30

These training sessions are set for the whole of North Dorset. For urgent medical problems that cannot wait until we reopen please contact NHS 111 which is a free to phone number. If it is a life threatening emergency, please dial 999.

We have had a significant number of patients who haven't attended their appointment without cancelling it. PLEASE let us know if you are unable to attend so that we can offer the appointment to someone else.

Sherborne Walking For Health Scheme

Sherborne GP surgeries are looking for volunteers to become trained to lead health walks. No prior experience is required, just lots of enthusiasm!

There is plenty of evidence that shows regular walking helps people to live happier and healthier lives. Walking For Health is a national scheme focused on helping those least active or with a medical need to take regular exercise to get out and get walking with a friendly, local group.

As a volunteer Walk Leader you will share responsibility for organising and providing regular walks linked to a local GP surgery. Walk Leaders receive free training, ongoing support and are covered by public liability insurance.

A one day training course will be held in Sturminster in February.

For further information or to get involved contact Keith Harrison on 07825 691508 or email

Further details about the North Dorset Walking For Health scheme -

PPG Recruitment:

Could you help with health promotion events or in surveying the views of other patients to help us to improve our communication. Our active Patient Participation Group is seeking new member for these and other activities. The group strives to be as representative as possible of all our patients. If you would like to be involved please contact Reception on 01935 810900 or email

Named GP

All of our patients have a 'named GP' responsible for their care.  This is largely a role of oversight, with the NHS requirements being introduced to reassure patients that they have one GP within the practice who is responsible for ensuring that this work is carried out on their behalf. If you would like to know who your named GP is, then please ask at reception.  Patients are still free to choose to see any GP or nurse in the practice in line with current arrangements.

The named GP will not:

  • take on vicarious responsibility for the work of other doctors or health professionals
  • take on 24-hour responsibility for the patient, or have to change their working hours. The requirement does not imply personal availability for GPs throughout the working week
  • be the only GP or clinician who will provide care to that patient

Student Pages


Confidentiality : When you consult the doctor, it is an entirely private matter between you and them, and , although if you are under 16 you will be encouraged to discuss your health care with your parents, it will be your choice to do . The doctor will not talk to anybody else about you, unless you want them too or if you are at severe risk e.g. abuse

Privacy Information for Under 16's

Appointment : We appreciate it may be difficult to get an appointment at a convenient time such as after school or college… if you explain this to the receptionist then we will try to fit you in to see the doctor or nurse. Alternatively could ask for the doctor to ring or text you, or ask for an e- mail conversation. We are happy to see you whether you are registered with out practice or not (you will have to join as a temporary patient)

We can offer you help and advise on all medical matters, as well as  sexual health and contraception, and more personal issues like anxiety, grief, depression, self harm , alcohol and drug abuse.

Listed below are some simple direction and recommended web pages and phone numbers relating to certain problems:

CONTRACEPTION: available from the surgery and Yeatman Hospital Sexual Health clinic  MONDAY 6-7.30pm ( ring 01300 3031948 for an appointment or just turn up ).


This can be obtained from the surgery, or Minor Injuries unit of the Yeatman Hospital ( Opening Times Here ), or local pharmacies.


The surgery can advise, and perform simple tests ( eg Chlamydia screening). For full screening there is a GUM (genitor-urinary medicine) clinic at ;

  The Yeatman Hospital Monday 6-7.70pm.. open access or by appointment 01300 3031948

  Yeovil Hospital 01935 384382 or


Excellent contraception and sexual health advise from


If you are concerned about substance abuse then talk in confidence to your doctor. 0800 776600


Your GP can help you with this or you can go directly to The Abbey Pharmacy, in Sherborne ( )  for smoke stop advise and the provision of quitting aids like nicotine replacement.




Links to the local adolescent teams and excellent advice at;

or  Royal College of Psychiatry

The Samaritans;



The practice nurses offer full advise about travel and can provide vaccination and malaria prophylaxis.

Take a look at our travel pages here or



Being a parent of a teenager may not be easy.  These 2 website may give advise and support:

Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website